Make a Booking
Yeah, you’re going to book a course … we can’t wait to meet you, it’s going to be fun!
If you want to book private one to one training or a behaviour consultation you’ll need to email email@example.com
- Only available courses will be visible below.
- If a course is not listed here it is fully booked and you should email firstname.lastname@example.org to be added to a waiting list.
- You will be taken to an online booking form to complete (you can save your information for future bookings).
- Select Pay Now to pay via PayPal or credit/debit card (you do not need a PayPal account to use this facility). Your booking will be immediately confirmed once this step is completed.
- If you wish to pay by direct bank transfer or cash, you will need to select ‘Pay Later’ when prompted, and then email email@example.com for further details. Note: do not delay booking, otherwise your space may go!
Serious stuff: A booking cannot be guaranteed or confirmed until full payment has been received (or deposit paid).
Until the end of 2017, we are only taking bookings for puppy courses – all other courses will commence again in 2018
Booking policy and Cancellations
Deposits: A non-refundable deposit of £50 is payable to reserve a place on our Puppy courses, and for Behaviour Consultations. Until a deposit or full payment is received all bookings are considered provisional and we reserve the right to cancel a booking if full payment is not received at least 5 days before the scheduled date.
Balance of Fees: The balance of payment is due no later than 5 days prior to the scheduled date. If full payment is not received at this time, Pet Potential reserve the right to cancel your reservation. If you anticipate a delay in making your final payment, please contact Alison on 07521 286304. Bookings made within 5 days of scheduled start date require full balance to be paid to confirm the booking.
Cancellations: If it becomes necessary to cancel your booking, please inform Pet Potential by phone as soon as possible. Cancellation is effective from the date your call is received and acknowledged via email. Any deposit paid is automatically forfeit if the booking is cancelled by the client for any reason. Cancellations more than 5 days prior to course start date will result in a refund of monies paid less the non-refundable deposit. Cancellations less than 5 days prior to start date, whether deliberately or by default, the balance of fees must still be paid in full, a condition which is accepted when the booking is confirmed. Cancellations at any time after booking will result in no refund unless we are able to fill your place.
In the event of Pet Potential having to cancel a booking all monies including a deposit will be refunded. In the rare event that Pet Potential has to cancel a course due to insufficient numbers we will endeavour to advise clients with as much notice as possible. In such circumstances, clients will be offered to transfer to another course or any monies paid held as credit (for up to 12 months from original start date) or a full refund will be issued.
Change of instructor: Pet Potential reserves the right to appoint an alternative appropriate training instructor for any workshop, event or course should the advertised training instructor be unable to attend, and will not issue refunds or amendments to confirmed participants. We will ensure all participants are informed of any change at the time of event or course.